Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center section incorporated into our Web Site Control Panel features a selection of help articles and regularly asked questions. Aimed at resolving any common problem that you may come across, they are compiled by our support team of skillful techs.

  • Top quality support service

  • Educational Video Clips

  • If you’d rather watch how a task is accomplished or how a problem is remedied, instead of just reading about it, take a look at our collection of how–to video tutorials. They cover a variety of issues and will help you swiftly understand how to work with the Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 tech support service with a 60–minute support ticket response guarantee. Our team of well–trained support engineers will be online for you to reply to all the enquiries that you might possibly have. During non–peak times, a response will be provided within just twenty minutes.