One of the typical reasons to get a server of your own is the fact that you'll have full control over the software environment and you could install anything you need. This will permit you to run programs which require particular software in order to be present on the hosting server, which isn't possible with a shared Internet hosting server in which you can install software just within the account, but not on a root level. In case you're not very experienced with this type of matters, however, you could experience difficulties due to the fact that managing a hosting server of your own is different from managing a conventional shared hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our admins can easily handle various tasks which should be done or can resolve a variety of problems that you may encounter.

Installation and Troubleshooting in VPS

The upgrade can be acquired with all virtual private server solutions which we offer and you can add it either during the signup or anytime after via your billing CP. It includes 60 minutes of custom work on your server, so our administrators can easily help you with software installation or setup. They could also troubleshoot any piece of software that you have already installed in case it does not work efficiently, so you'll not need to waste time to determine what is wrong because they can assist you in a very quick and skilled way. As this is a one-time upgrade, you could get it just when you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is beneficial in case you are unable to do something yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Hosting

You may add the upgrade to any one of the Linux dedicated servers hosting packages which we offer at any time that you need it. In the event that you need any custom work from our administrators just after your server is set up, you can acquire the upgrade during the hosting server signup procedure, or if you need something to be executed later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your hosting server, so in case you come across any difficulties to install a third-party software or some app gives errors and doesn't work the way it is supposed to, our specialists will be able to aid you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is perfect in case you don't have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it provides.