In case you’ve never had a hosting account or you have switched companies and the new one deploys an account management interface that you have not seen so far, you may get bewildered about how to execute a certain operation in your account or on your PC. That’s the reason why, many web hosts have compiled a knowledge base, which includes the most popular queries and challenges connected with the particular platform they use, instead of including only generic facts. This type of knowledge base will help you find the right info swiftly and easily, so you will not have to commit plenty of time and energy to issues that may require something as simple as clicking a button or ticking a check box. Thus, not only can you get things done, but you can also learn a ton of new and beneficial facts, both about the way you can manage your account and about the way the hosting service functions in general.

Extensive Online Documentation in Shared Hosting

All Linux shared packages that we’re offering come with an exhaustive knowledge base where you can find everything you may ever need to know about your web hosting account. Irrespective of whether you aim to set up a new database, to forward a domain name using an .htaccess file or to create an e-mail account on your personal computer or mobile phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you open a given section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the features that you can access through it. In case you wish to see the whole archive of articles and get acquainted with all the features that Hepsia offers, or only to read general information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our very best to cover any predicament that you might possibly stumble upon, but in case you do not find what you want, you can always get in touch with us, as our technical support engineers are at your service 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers feature a comprehensive article repository where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we are using. We have compiled it based on the feedback that we have obtained from our customers through the years and, hence, our articles deal with particular issues that you may experience and suggest the best way to fix them, for instance receiving an HTTP 500 error message or being unable to send e-mails from your desktop computer even though you have the correct SMTP settings. The articles are available in each and every Control Panel section and you can examine them whenever you wish. They can help you boost your knowledge not only about our services, but also about the hosting service in general, as they contain elaborate guidelines and general info such as what cron jobs or file access permissions are.